Privacy Policy

1. Who We Are

This Privacy Policy applies to the website at www.magna-tek.com and any associated web forms or interactive tools operated by:

We are a Canadian-based patent holder and developer of AquaMagna™ and Eco-Clamp™, magnetic conditioning technologies for commercial and industrial fluid and fuel systems. Our customers are predominantly commercial and industrial facility operators, building engineers, procurement professionals, and maintenance managers.

2. Information We Collect

We collect personal information only when you voluntarily provide it through our contact form, quote request form, or direct communication with us. This may include:

• Contact information: your name, business name, job title, email address, and phone number
• Facility information: your location (city/province), industry sector, and a description of your application or challenge — as provided in the inquiry form
• Communication content: the text of messages, questions, or specifications you send us

Our ROI calculators and interactive tools on the Resources page do not collect or transmit any personally identifiable information. All calculator inputs are processed locally in your browser and are not stored or logged.

We do not collect payment card information, government identification, or sensitive personal data of any kind.

3. How We Use Your Information

Personal information collected through this website is used for the following purposes:

• Responding to your product inquiry, quote request, or technical question
• Providing a product consultation, sizing recommendation, or ROI projection
• Following up on your inquiry if you have not yet received a response
• Sending relevant product updates, technical bulletins, or case studies — only if you have consented
• Maintaining our business relationship records

We will not use your information for purposes other than those identified at the time of collection, or subsequently consented to by you, except as permitted or required by law.

4. Disclosure of Information

We do not sell, rent, or trade personal information to any third party for marketing or commercial purposes.

We may disclose information in limited circumstances:

• Service providers: We use Netlify, Inc. (a US-based web infrastructure provider) to process contact and quote form submissions. Netlify receives form data on our behalf as a data processor. Their privacy policy is available at netlify.com/privacy. No other third-party services process your form submissions.
• Legal requirements: We may disclose information if required to do so by law, court order, or government authority, or to protect the rights, safety, or property of Magna-Tek Solutions Inc. or others.
• Business transfers: In the event of a sale, merger, or transfer of all or part of our business, personal information may be transferred to the acquiring entity, subject to equivalent privacy protections.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. For business inquiry records, this is typically three years from the date of last contact or the conclusion of the business relationship, after which information is securely deleted or anonymized.

If you wish to have your information removed at any time, please contact us using the details in Section 12.

6. Website Analytics

This website uses Plausible Analytics, a privacy-focused web analytics service operated by Plausible Insights OÜ (Estonia). Plausible does not use cookies, does not track visitors across websites, does not collect personal data, and does not create individual user profiles. All metrics are aggregated and anonymous — we see only general traffic patterns such as page views, referral sources, and approximate geographic region.

Plausible's data processing is compliant with GDPR, CCPA, and PIPEDA. No personal information is transmitted to or stored by Plausible. For more information, visit plausible.io/data-policy.

7. Cookies

This website does not use advertising cookies, tracking cookies, or any third-party marketing cookies. Plausible Analytics (Section 6) operates without cookies entirely.

Your browser may store a small session cookie necessary for basic website functionality or form security. These cookies contain no personal information and expire when you close your browser.

8. Your Rights Under PIPEDA

As an individual whose personal information we hold, you have the right to:

• Access: request a copy of the personal information we hold about you
• Correction: request that we correct inaccurate or incomplete personal information
• Withdrawal of consent: withdraw consent for our use of your personal information for marketing or non-essential purposes at any time (withdrawal does not affect prior lawful use)
• Deletion: request that we delete your personal information, subject to any legal retention obligations we have
• Complaint: file a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your rights under PIPEDA have been violated — www.priv.gc.ca

To exercise any of these rights, contact our Privacy Officer using the details in Section 12. We will respond to verifiable requests within 30 days.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. These include:

• HTTPS encryption for all pages and form submissions (TLS)
• Access controls limiting who within Magna-Tek Solutions can access inquiry data
• Use of reputable, security-certified service providers (Netlify)

No method of electronic transmission or storage is 100% secure. While we strive to use commercially reasonable means to protect your information, we cannot guarantee absolute security.

10. Third-Party Links

This website may contain links to third-party websites (for example, industry association resources or technical references). These sites are not operated by Magna-Tek Solutions Inc. and are governed by their own privacy policies. We encourage you to review the privacy policy of any third-party site you visit. We are not responsible for the content or privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or operational requirements. When we make material changes, we will update the "Last Revised" date at the top of this page. We encourage you to review this policy periodically.

Your continued use of this website after any changes constitutes your acceptance of the updated policy.

12. Contact Our Privacy Officer

For questions, access requests, corrections, or complaints regarding your personal information, please contact our Privacy Officer:

If you are not satisfied with our response, you have the right to contact the Office of the Privacy Commissioner of Canada at 1-800-282-1376 or www.priv.gc.ca.